Privacy Policy

1. Scope

This Privacy Policy explains how ProductSights ("we", "us", or "our") collects, uses, and discloses information when you use our websites, applications, and related services (collectively, the "Services").

2. Information We Collect

We collect information you provide directly, including account profile details, billing contact information, support communications, and content submitted through connected sources and integrations.

We also collect technical and usage information, such as device and browser metadata, log data, pages viewed, events, and approximate location inferred from IP address.

3. How We Use Information

We use collected information to:

• Provide, maintain, and improve the Services.
• Process transactions and manage subscriptions.
• Operate product analytics, security monitoring, and fraud prevention.
• Respond to support requests and communicate service updates.
• Comply with legal obligations and enforce our terms.

4. Sharing and Disclosure

We may share information with service providers who process data on our behalf, such as hosting, analytics, payment, and support tooling vendors. We may also disclose information if required by law, to protect rights and safety, or in connection with a merger, acquisition, or asset sale.

5. Data Retention

We retain personal data for as long as needed to provide the Services, meet contractual commitments, resolve disputes, enforce agreements, and satisfy legal requirements. Retention periods vary by data type and applicable law.

6. Security

We implement administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, restrict, or export your personal data, and to object to certain processing activities. You may also have the right to withdraw consent where processing is based on consent.

To exercise these rights, contact us using the details below. We may request verification before fulfilling your request.

8. International Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers in accordance with applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If material changes are made, we will update the effective date and provide additional notice where required by law.

10. Contact

For privacy questions or requests, contact us at [email protected].