Team Management

ProductSights is built for teams. Everyone in your organization shares the same workspace, with access to all insights, analytics, and connected sources.

Inviting members

1. Go to Settings → Team
2. Click Invite member
3. Enter the person's email address
4. They'll receive an invitation email with a link to join

When the invitee clicks the link, they'll be taken through a streamlined onboarding that connects them to your existing organization.

Pending invitations

Invitations are valid for a limited time. You can see all pending invitations on the Team settings page. If an invitation expires, simply send a new one.

Accepting invitations

When you receive an invitation:

1. Click the link in the invitation email
2. Sign in (or create an account if you don't have one)
3. On the onboarding page, you'll see the pending invitation
4. Click Accept to join the organization

You can also decline invitations if you don't want to join.

Organization workspace

All team members share:

• Insights — everyone sees the same feedback
• Analytics — dashboards reflect the full dataset
• Sources — all connected channels are shared
• Settings — configuration changes affect the whole workspace

Best practices

• Invite everyone who touches product decisions — PMs, designers, engineers, support leads
• Use ProductSights as the single source of truth for customer feedback
• Encourage team members to review and approve insights regularly

Digest preferences

Each user can set their own digest preference in Settings → Organization → Notifications:

• Enable or disable weekly digest emails
• Choose digest focus:
  • PM digest for themes, prioritization, and opportunities
  • Product engineering digest for bugs, churn risk, and reliability hotspots