Creating Your Account
Sign up for ProductSights and create your organization workspace.
Sign up
- Go to productsights.io and click Get started
- Enter your work email address
- Check your inbox for a magic link — click it to sign in (no password required)
ProductSights uses passwordless authentication. Each time you sign in, you'll receive a secure magic link via email.
Create your organization
After your first sign in, you'll land on the onboarding page:
- If you've been invited to an existing organization, you'll see pending invitations — click Accept to join
- Otherwise, click Create a new organization and enter your organization name
- You'll be redirected to your new dashboard
Invite your team
Once your workspace is set up, invite teammates from Settings → Team:
- Navigate to Settings in the sidebar
- Open the Team tab
- Click Invite member and enter their email address
- They'll receive an invitation email with a link to join your organization
Team members share the same workspace and can view all insights, analytics, and connected sources.
Campaign attribution checklist
If you run paid acquisition campaigns and want reliable signup attribution:
- Set
NEXT_PUBLIC_GOOGLE_ADS_IDso gtag loads for the web app - Set
NEXT_PUBLIC_GOOGLE_ADS_SIGNUP_SEND_TOwith your Google Ads signup conversion destination - Keep ad landing URLs tagged with standard params (
gclid,gbraid,wbraid,utm_source,utm_medium,utm_campaign) - Configure your Google Ads conversion action for Enhanced Conversions (web) to allow hashed first-party email matching
- Consent Mode v2 is enabled with a consent banner; Google measurement stays denied until a visitor opts in
ProductSights preserves first-touch attribution parameters through the landing and auth flow, then emits a signup conversion event after successful organization creation.
Next steps
Now that your account is ready, complete onboarding:
- Connect your feedback sources — add Zendesk, Intercom, Slack, email, app stores, or other channels in Settings → Sources
- Install the Chrome extension — capture feedback from any webpage; download from the extension page
- Embed the feedback widget — add the script to your product so users can submit feedback in-app
- Connect analytics tools — link Amplitude, Mixpanel, PostHog (or similar) in Settings → Analytics to enrich insights with usage data
The Getting started overview lists these steps in order with short descriptions.